I’m a former Learning student that recently started a new job at University Hospitals in Cleveland, Ohio as a Network Security Engineer in the IT Security department. My previous employer was Washington University Medical School in St. Louis, Missouri. Since Washington University purchased your training, they’ve assigned the remaining few months of the subscription to another employee. Of course, I’m hoping to convince my new manager at University Hospitals the value of purchasing another subscription for me sometime soon, but the real focus of today’s correspondence with you is to let you know how much I’ve appreciated my Success Advisor, April Scott-Gallegos. She has been extremely supportive to me since my first subscription back in 2011 when I began my Cisco certification journey. April has continually stayed in touch with me while I’ve made my way through the training necessary to help me pass the Cisco CCNA, CCNA Security, CCNP Security, CCNP Routing & Switching, CCDA, and CCDP certifications. My subscription has been invaluable to me over the last few years, not only by helping me pass 14 Cisco exams since 2011, but by also giving me the information and knowledge necessary to become an experienced and knowledgeable network security engineer. April has played an important part of my certification journey by staying in touch and offering valuable assistance along the way. She is an important asset to the team!