Microsoft Cloud & Systems Engineering Passport



Teaching Comprehensive Mastery of Microsoft’s IT Infrastructure Platforms
The MicrosoftCloud & Systems Engineering Passport is vendor-accredited training program designed for the modern Microsoft engineering professional who manages a diverse collection of IT infrastructure assets, from Azure to Server 2016 to SQL to centralized desktop management.
The Passport focuses on the core skills required to design, implement, manage, and secure this diverse environment.


Microsoft Passport

$4,995 / Year

Firefly has integrated a comprehensive portfolio of Live Microsoft training and self-paced classes for Engineering, implementation, and administration of solutions covering: Microsoft Azure, Microsoft Hybrid Cloud Solutions, Windows Server, Windows Desktop, Office 365, SQL Server. With these subjects and more being added, your Microsoft Passport is the best and only fully comprehensive training option. Get yours today!


Microsoft Windows Server

Administering System Center Configuration Manager (M20703-1)

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources.

Automating Administration With Windows PowerShell (M10961)

This five-day course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows servers.

Identity with Windows Server 2016 (M20742)

This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory–related issues with Windows Server 2016.

Implementing a Software-Defined Datacenter (M20745)

This five-day course explains how to implement and manage virtualization infrastructure in a software-defined datacenter by using Microsoft System Center 2016 Virtual Machine Manager.

Installation, Storage, and Compute with Windows Server 2016 (M20740)

This five-day course is designed primarily for IT professionals who have some experience with Windows Server.

Networking with Windows Server 2016 (M20741)

This five-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations.

Securing Windows Server 2016 (M20744)

This five-day, instructor-led course teaches IT professionals how they can enhance the security of the IT infrastructure that they administer.

Upgrading Your Skills to MCSA: Windows Server 2016 (M20743)

This five-day, instructor-led course explains how to implement and configure new Windows Server 2016 features and functionality.

Microsoft Windows Desktop


Managing Modern Desktops (MD-101)

This five-day course, you’ll learn how to plan and implement an operating system deployment strategy.

Windows 10 (MD-100)

In this five-day course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems.

Microsoft Office 365


Deploying Microsoft 365 Teamwork (MS-300)

This five-day course teaches IT professionals how to discover, assess, plan and implement a migration of on-premises resources and infrastructure to Azure.

Deploying SharePoint Server Hybrid (MS-301)

In this five-day course, you will learn how to manage security and identity within the context of Azure.

Implementing a Hybrid and Secure Messaging Platform (MS-201)

In this four-day course, introduces you to the world of hybrid messaging. You will learn how to deploy a hybrid environment for your Exchange organization and how to migrate mailboxes to Exchange Online.

Managing Office 365 Identities and Requirements (MS-100)

This five-day course teaches students about Office 365 Management, including key components of Office 365, how to move your organization to Office 365, how to configure Office 365, and how to manage Office 365 ProPlus deployments.

Microsoft 365 Mobility and Security (MS-101)

This five-day course teaches about Microsoft 365 Security Management.

Microsoft 365 Security Administration (MS-500)

This four-day course teaches the student how to help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources.

Planning and Configuring a Messaging Platform (MS-200)

In this five-day course, you will learn about the architecture of the modern messaging infrastructure with Exchange Server and Exchange Online and how to deploy messaging in different scenarios and organizations.

SQL Server 2016 Administration


Provisioning SQL Databases (M20765)

This five-day course is designed to teach students how to provision SQL Server databases both on premise and in SQL Azure.

Administering SQL Server 2014 Databases (M20462)

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database.

Administering a SQL Database Infrastructure (M20764)

This five-day instructor-led course provides students who administer and maintain SQL Server databases with the knowledge and skills to administer a SQL server database infrastructure.


Want to learn more about the Firefly Microsoft Cloud & Systems Engineering Passport?  

Contact Success Services at or call toll free at 877-797-2799.



Microsoft Certified: Azure Administrator Associate (AZ-103)


Exam AZ-103

Candidates for this exam are Azure Administrators who manage cloud services that span storage, security, networking, and compute cloud capabilities. 
Candidates have a deep understanding of each service across the full IT lifecycle, and take requests for infrastructure services, applications, and environments. They make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor, and adjust resources as appropriate.

Optional prerequisites are exam AZ-900.

Skills Measured

**This new exam combines the skills covered in AZ-100 & AZ-101 (which retired on May 1, 2019), with the majority of the new exam coming from AZ-100.**

Manage Azure Subscriptions and Resources (15-20%)

  • Manage Azure Subscriptions
  • Analyze resource utilization and consumption
  • Manage resource groups
  • Managed role based access control (RBAC)

Implement and Manage Storage (15-20%)

  • Create and configure storage accounts
  • Import and export data to Azure
  • Configure Azure files
  • Implement Azure backup

Deploy and Manage Virtual Machines (VMs) (15-20%)

  • Create and configure a VM for Windows and Linux
  • Automate deployment of VMs
  • Manage Azure VM
  • Manage VM backups

Configure and Manage Virtual Networks (30-35%)

  • Create connectivity between virtual networks
  • Implement and manage virtual networking
  • Configure name resolution
  • Create and configure a Network Security Group (NSG)
  • Implement Azure load balancer
  • Monitor and troubleshoot virtual networking
  • Integrate on premises network with Azure virtual network

Manage Identities (15-20%)

  • Manage Azure Active Directory (AD)
  • Manage Azure AD objects (users, groups, and devices)
  • Implement and manage hybrid identities
  • Implement multi-factor authentication (MFA)

Want to learn more about the AZ-103 for your Microsoft Certified Azure Administrator Associate certification?  


Contact Success Services at or call toll free at 877-797-2799.


CCNA Cyber Ops Certification

At this time, there are no changes to the CCNA Cyber Ops certification.

Today’s organizations are challenged with rapidly detecting cybersecurity breaches and effectively responding to security incidents. Teams of people in Security Operations Centers (SOC’s) keep a vigilant eye on security systems, protecting their organizations by detecting and responding to cybersecurity threats. The CCNA Cyber Ops certification prepares candidates to begin a career working with associate-level cybersecurity analysts within security operations centers. 

**Firefly has training available for this course**  

Please email or call us at 877-797-2799 with any questions.


Microsoft Certified Azure Fundamentals (AZ-900)

Exam AZ-900

AZ-900 is the first exam within the new Azure Certification tracks.  By taking this course, users will understand cloud concepts, core Azure Services, Azure pricing and support, and the fundamentals of cloud security, privacy, compliance, and trust.  

Firefly has this course available to students in our Digital Passports and our Microsoft Passport.

Skills Measured

Understand Cloud Concepts
  • Describe the benefits and considerations of using cloud services
  • Describe the differences between Infrastructure-as-a-Service (Iaas), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS)
  • Describe the differences between Public, Private and Hybrid cloud model

Understand core Azure services
  • Understand the core Azure architectural components
  • Describe some of the core products available in Azure
  • Describe some of the solutions available on Azure
  • Understand Azure management tools

Understand security, privacy, compliance, and trust
  • Understand securing network connectivity in Azure
  • Describe core Azure Identity services
  • Describe security tools and features of Azure
  • Describe Azure governance methodologies
  • Understand monitoring and reporting options in Azure
  • Understand privacy, compliance and data protection standards in Azure

Understand Azure pricing and support
  • Understand Azure subscriptions
  • Understand planning and management of costs
  • Understand the support options available with Azure
  • Describe Azure Service Level Agreements (SLAs)
  • Understand service lifecycle in Azure

Want to learn more about the AZ-900 for your Microsoft Certified Azure Fundamentals certification?  Contact Success Services at or call toll free at 877-797-2799.


New Microsoft Certifications

Role Based Certifications

Microsoft is currently in the middle of changing all of their Certifications.  Just like another one of our favorite tech giants in Cisco, they’ve decided now is the time for updates.

Students can expect a new numbering system with letters and numbers.  We will be highlighting a few of these Certifications over the coming months.

These certifications will be different, in that they will be Role-Based. The training will be geared towards the learners careers, shifting from a focus on technologies to a focus on skills needed for specific job roles. 

Firefly already has a few courses available and will continue to roll out more as Microsoft does their updates.

If you want to learn more about our offerings, please contact us at or call us toll free at 877-797-2799.


Reach New Heights with Cisco Data Center Passport


Achieve superior scalability, simplified management and streamlined operations for your Data Center with role-specific UCS training.

IT training made simple

The success of a data center relies on the knowledge and experience to maintain a 24-hour runtime environment and build for rapid application deployment with a highly elastic infrastructure. Now, more than ever, it’s imperative to have the highly trained staff who can coordinate activities while monitoring, testing and upgrading systems as needed.
Passport is the only role specific Data Center training program built to master the challenges of deploying, securing, operating and maintaining a Cisco Unified Computing System (UCS) and UCS C-Series Rack Servers. It covers advanced topics such as data center infrastructure, data center networking, storage, virtualization, automation and Cisco Application Centric Infrastructure (ACI) so you can to take control of your Data Center.


Discover a new way to train

  • Designed for specific Cisco Data Center job roles
  • Single annual subscription pricing
  • Guaranteed dates, no cancellations*
  • Attend unlimited live classes*
  • Live classrooms led by elite instructors
  • Enterprise level physical labs
  • Cisco accredited & accepts CLCs
  • Digital learning platform & community

Cisco Data Center Course Curriculum:


Cisco HyperFlex Systems Core (HX-CORE)

Two-day instructor-led training covering Cisco HyperFlex fundamentals and the physical and logical architecture of Cisco HyperFlex operations via a series of hands-on labs.


Cisco Tetration Administration (TA-ADMIN)

This 2-day, hands-on course is for Cloud, Data Center, and Security Engineers who are deploying Cisco Tetration Analytics.


Cisco Unified Computing System Core (UCS-CORE)

Get the essential elements of the Cisco Unified Computing System and learn how to deploy and operate a Cisco UCS blade server infrastructure in three days.


Configuring Cisco Nexus 9000 Switches in ACI Mode (DCAC9K)

DCAC9K is a four-day instructor-led training program is designed for network, data center and cloud systems architects who are implementing and managing Cisco ACI.


Data Center Unified Computing Implementation (DCUCI)

Using UCS Manager v2.2, learn to install and provision Cisco UCS, hardware, hypervisors, and applications. Using the CIMC interface, provision Cisco UCS C-Series servers.


Implementing Cisco Data Center Infrastructure (DCII)

In this 5-day course, prepare for the Cisco CCNP Data Center certification – and for professional-level data center roles.


Introducing Cisco Data Center Networking (DCICN)

In this 5-day course, entry-level data center personnel will learn the primary technologies used in Cisco Data Center and prepare for exam 200-150: one of the two exams required for Cisco’s CCNA Data Center Certification.

Introducing Cisco Data Center Technologies (DCICT)

In this 5-day course, you will be given foundational knowledge and a broad overview of Cisco Data Center products and their operation.


Troubleshooting Cisco Data Center Infrastructure (DCIT)

In this 5-day course, prepare for the Cisco CCNP Data Center certification exam and for professional-level data center roles.


Troubleshooting the Cisco ACI Fabric (ACI-TSHOOT)

This 2 day class explores the most common issues found within ACI and explains how to troubleshoot them. Students will be introduced to the concepts and principles of ACI with emphasis being placed on policy driven networking.


Not only is Python easy to learn. It’s a powerful programming language that simplifies network automation. Whether your Cisco customers are new to programming or seasoned coders. Passport Data Center provides everything needed to hone new skills in Python Programming.
Check out all of our Passport classes today and REQUEST A DEMO or call us at 877-797-2799.