To put it simply, we listen to our clients to understand their education needs and develop customized training regimens to meet those needs. For example, we may create and deploy education as a critical component of a client’s overall Go-To-Market (GTM) strategy, enabling alignment between their vendors, partners, and customers and accelerating the introduction and adoption of new technology.
By aligning our industry and technical expertise with our client’s objectives and IT training requirements, we are able to develop education programs and collateral that is closely aligned to our client’s business objectives and operational needs.
Our services can extend beyond GTM and NPI strategies. We can develop programs to complement and enhance every stage of product and operational lifecycles, from adoption to deprecation and upgrades to next generation replacement technologies.
Comprehensive Content Development Capabilities
- Product and Technology Test Drives™
- Sales Enablement Training and Collateral
- Hands-On Mentored Services from Industry Experts
- Technical Education Development and Delivery
- Technology Hosting
Our teams have facilitated more than 7,000 training events specifically designed to accelerate the adoption of technology. We offer global solutions and have developed IT training programs and content in more than 16 local languages.
The quality of instructors is one of the most important contributing factors to the success and effectiveness of a training program.
Firefly instructors must exceed many knowledge and experience thresholds to ensure every IT trainer and mentor our clients work with will bring the highest levels of expertise and real-world experience to our training programs.
Delivering highly relevant and credible learning experiences is crucial to our mission, which is why our training facilitators are experienced consultants who have previous experience as CIOs, CTOs, business owners, architects, and engineers. Maintaining the highest standards has helped us cement a reputation for IT training excellence.
The rich combination of our talented instructors, state-of-the-art remote labs, and world-class content means our expert-led classrooms are frequently lauded for their quality and relevance. We’re proud to say dozens of our instructors have been awarded the Cisco Instructor of Excellence award.
The inception of Firefly coincided with Cisco’s first entry into the data center market. Our areas of technical training expertise cover all next-gen networking, computing, and storage technologies, including:
- Virtualization and Cloud Computing Platforms
- Data Center Networking
- Network Virtualization (SDN, NFV)
- Storage Area Networking
- Solid State Storage
- Converged Infrastructure
- Systems Management
- Automation and Orchestration
We are committed to constantly investing in our products and pioneering in the services we deliver.